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How We Protect Your Privacy

When you open an account with royaltoto royaltoto and deposit via DANA, OVO, GoPay or QRIS, your personal details and payment data are encrypted and stored securely.

Account data encryptedPayment details secureYour control, anytime
royaltoto royaltoto How We Protect Your Privacy
REACH US ANYTIME

Privacy Support & Data Requests

Live Chat Contact our support team via the in-lobby chat during operating hours.
Email Support Send privacy queries, account data requests or deletion requests to our support email.
Account Settings Update personal information, email address, phone number and communication preferences directly in your account…
HOW WE KEEP IT SAFE

Data Security & Your Rights

Encryption & Storage

All account login details, payment information and personal data are encrypted using industry-standard SSL protocols. Data is stored on secured servers with restricted access. Backup copies are maintained for account recovery.

Cookie & Tracking Policy

We use cookies to remember your login, track gameplay sessions and prevent fraud. Essential cookies keep your account secure; optional analytics cookies help us improve the lobby. You can disable non-essential cookies in browser settings.

Account Access & Verification

We verify your identity before processing data requests or account changes. Withdrawals require secondary verification via email or phone. Two-factor authentication is available in Security settings.

Data Retention

Account data is kept for the life of your account plus the period required by local regulation. Inactive accounts may be archived; transaction history is retained for audit purposes as per local law.

Third-Party Sharing

We share payment details only with licensed processors handling DANA, OVO, GoPay and QRIS. Game studios receive anonymised play data. We do not sell contact lists or behavioural profiles.

Your Rights

You can request access to your data, correct inaccuracies, request deletion or export your account details. Submit requests via live chat or email. Depends on local law what we can provide and how quickly.

Privacy Policy FAQs

We collect your name, email, phone number, date of birth, address and payment details when you register. We also track login times, games played, device type, IP address and browser details. This helps us verify your identity, process withdrawals and improve security.

Your account data is retained while your account is active. After account closure, we keep it for the period required by local law—typically 5-7 years for transaction records. Backup copies are retained for recovery purposes.

Yes. Open your account settings or contact live chat to request a data export. We'll send you a file containing your account details, transaction history and personal information. Requests are processed within 7 business days.

Your payment details are encrypted and transmitted securely to our licensed processors. We do not store your full card or wallet credentials. Each transaction is verified for fraud. Depends on local law how payment data is retained by each processor.

No. We do not sell personal information or contact lists. We share anonymised gameplay data with game studios for analysis. Payment processors and fraud-detection partners access only the data required for your transaction and security.

Request account deletion via live chat or email. We will close your account and remove your personal data within 30 days, except transaction records which we must retain under local law. Outstanding balances must be withdrawn first.

Essential cookies keep you logged in and secure. Analytics cookies track how you use the lobby so we can fix bugs and speed up loading. You can disable non-essential cookies in your browser. Disabling them may affect your experience.